Wine shipments in the U.S. are controlled and regulated by individual states. Where allowed, we can provide direct shipment in accordance with state permits and regulations.
We currently cannot ship to: Mississippi, Virginia, Utah and North Dakota.
Customers who take ownership of purchased wine at our facility may pickup wine directly using their own carrier account, with the understanding that the customer is solely responsible for all aspects of legal compliance for the states into which they are shipping.
If you have questions regarding shipping to your state, please contact service@vinfolio.com, or call us at +1 (415)-946-1300.
Yes, we ship to most countries, using various specialized carriers.
Vinfolio charges for air freight but is not involved in collecting foreign duties, taxes, and surcharges paid separately by the Customer to the relevant party before Customs releases the wine. These charges vary widely worldwide, are sometimes onerous (e.g., reaching over 100% of value), and are often based on complex rules. Moreover, certain countries have "sampling " laws where authorities have the right to open a limited number of bottles per item. Failure to pay required duties may also result in confiscation of the Customer’s wine.
Please note that wine shipped internationally is shipped solely at the Customer's own risk. In particular, the precise timing of deliveries (given the need to clear Customs in other countries) and the local storage conditions while awaiting Customs clearance are entirely outside of Vinfolio's control. Customers must understand the import requirements for their intended destination country and make their arrangements for duties payment, hiring of import brokers, or other expenses and services required to ensure the prompt processing of their wine through Customs. Vinfolio is not liable for making these arrangements and is not responsible for any delays associated with Customs or other processing required to import wine into a country. Shipments are not insured; however, FedEx provides transit insurance for 1.15% of the declared value of the wine should you wish to purchase it. Vinfolio cannot be held responsible for any loss or damage that may occur in the carrier's hands.
If you would like assistance with your international shipment please contact us at service@vinfolio.com.
For questions on applicable duties and taxes for your country, please visit fedex.com.
We do not offer same day shipping. If you need your order shipped out same day we suggest contacting us at service@vinfolio.com with your order number before 11:00 AM PST or calling us at +1 (415)-946-1300 to inquire if we can ship out the same day.
Yes, we offer local delivery services (and pick-up services, for storage clients) in the San Francisco Bay Area and Napa and Sonoma counties in our temperature-controlled van.
Local delivery is a $50 minimum charge of up to 5 cases and $5 per case thereafter. Deliveries are subject to route availability.
Contact us at service@vinfolio.com to learn more.
Our local delivery services extend throughout the Bay Area and we deliver according to the schedule below: MONDAYS – Marin/SF
Corte Madera | San Anselmo |
Fairfax | San Francisco |
Kentfield | San Rafael |
Larkspur | San Quentin |
Mill Valley | Sausalito |
Novato | Tiburon |
Ross |
TUESDAYS – East Bay
Alameda | El Cerrito | Piedmont |
Alamo | El Sobrante | Pinole |
Albany | Emeryville | Pittsburg |
Antioch | Hayward | Pleasanton |
Berkeley | Hercules | Pleasant Hill |
Benicia | Lafayette | Port Costa |
Castro Valley | Livermore | Richmond |
Clayton | Martinez | Rodeo |
Concord | Moraga | San Leandro |
Crockett | Newark | San Ramon |
Danville | Oakland | San Pablo |
Dublin | Orinda | Walnut Creek |
WEDNESDAYS – Peninsula/South Bay/SF
Atherton | Menlo Park | San Carlos |
Belmont | Millbrae | San Francisco |
Burlingame | Milpitas | San Jose |
Campbell | Morgan Hill | San Mateo |
Cupertino | Mountain View | Santa Clara |
Daly City | Pacifica | Saratoga |
Hillsborough | Palo Alto | South San Francisco |
Los Altos | Redwood City | Sunnyvale |
Los Gatos | San Bruno | Woodside |
THURSDAYS – Sonoma/Napa
Sonoma | Napa | |
Boyes Hot Springs | Rohnert Park | American Canyon |
Camp Meeker | Santa Rosa | Angwin |
Cotati | Sebastpool | Calistoga |
Eldrige | Windsor | Deer Park |
El Verano | Oakville | |
Forestville | Pope Valley | |
Fulton | Rutherford | |
Guerneville | St, Helena | |
Healdsburg | Vallejo | |
Petaluma | Yountville |
FRIDAYS – San Francisco and any miscellaneous deliveries/pick-up we could not do Monday – Thursday.
Wine in transit (via our van, FedEx or others) is insured for up to $100 per carton at no charge when arranged by us. This insurance covers missing shipments, breakage, and other non-temperature related damage.
Please note, FedEx Transit Insurance can only be purchased for a declared value up to $50,000.
Additional coverage is available upon request, please contact service@vinfolio.com for additional coverage options.
Vinfolio is dedicated to ensuring that the provenance, value, and drinkability of wine you purchase from and/or store with us are of the highest level.
A Weather Hold is when we delay your scheduled shipment due to adverse weather conditions that may cause damage to your wine. All ready-to-ship orders may be placed on weather hold unless otherwise instructed by the customer.
If your order is held due to weather, you will be notified by email. You may choose to release the Weather Hold at any time by contacting service@vinfolio.com.
