Frequently asked questions
Your wine
Picking up your wine from Vinfolio storage
Weekday warehouse pick-ups
Individuals may pick-up wine at our warehouse. Please note that advance authorization is required if someone other than the account owner is picking up.
All wine being picked up must be available for transfer before you arrive.
Please keep in mind the time needed to prepare your wine.
To pick up a new in-stock wine order during our Saturday hours, you must place your order by 12PM on the Friday before pick-up.
To pick up twelve or less unique wines already in storage, you must place a request to have it moved to will-call by 12PM on the Thursday before pick-up.
To pick up more than twelve unique wines in storage, you must submit your request by 12PM on the Wednesday before pick-up.