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Shipping and delivery
Receiving your wine
No wine is shipped "by default". All wine shipments - whether purchased in our online wine store or sent from storage -must be initiated by you. When planning a shipment, or delivery, please keep in mind the time it takes to prepare your wine - When is my wine available?

To schedule a shipment or delivery, you have three options:
  1. Use the "Move wine" tool in VinCellar to select wine and arrange shipping (recommended)
  2. Send an email to with requested wines and shipment methods
  3. Call Customer Service at 415-946-1300 or 1-800-969-1961
Shipping policy
Unless otherwise requested, Vinfolio only ships wine on Mondays and Tuesdays assuming there is no weather hold. Vinfolio's shipping policy governs all shipments of wine through common carriers (such as FedEx). If you'd like us to ship wine in a way that does not conform to our policy, you may do so at your own risk.
State eligibility for shipping
Vinfolio accepts all orders for shipment in California. If you wish to ship to another state, you assume all responsibility for shipment, including wine shipped from storage. As state laws are changing constantly, acceptance of an order is not a guarantee that we will ultimately be able to ship wine to you. We will notify you before processing your order if we are unable to ship wine to the state you request to determine whether you wish to proceed. Learn more about Interstate shipping and alternatives.
Shipping services & fees
Domestic: We ship FedEx to those states where shipping is legal. For bulk shipments, freight forwarders with temperature-controlled trucks may be arranged.
International: Contact us for a quote for international shipments. Most countries (e.g., Japan, Singapore, Hong Kong) are supported using DHL or specialized shipping companies. There are usually additional duties (sometimes at onerous levels) based on your destination country (see sample rates). Please see our detailed terms relating to international shipping.
Delivery services
Vinfolio offers delivery services in the San Francisco Bay Area plus Napa and Sonoma counties in our 55 degree temperature-controlled van. View our weekly route day schedule to see what days we are in your area.

Same-day delivery service is available. For details, call 1-800-969-1961.
Delivery fees
Delivery is free with a cumulative purchase of 12 bottles of wine from one or more purchases being delivered at once on the weekly route day for your area (subject to capacity). Other deliveries cost $10 per carton with a two-carton minimum.

Fees may be required if you have insufficient bottle delivery credits or are requesting less than 12 bottles be delivered, require a specific delivery date or a date by which you need wine delivered outside of scheduled days. For requests that cannot be accommodated using our van, we will arrange an alternative and quote you the rate we are given. Same-day delivery service is available starting at $20.
Transit insurance
Wine in transit (via our van, FedEx, or others) is fully insured for up to $750,000 at no charge when arranged by us. (Additional coverage is available.)


 








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